Our aim is for you have an amazing experience with our brand and all the items you purchase from us. However, we are aware that things can go wrong and we are ready for that. If for whatever reason you are unsatisfied with your order please let us know so we can resolve this.
If you discover after delivery that any items are damaged, please report this to us by email within 14 days of receiving your order. We will then contact you to arrange a replacement item or if you would prefer, a refund.
We ask that you do not use the damaged items once you have discovered the damage and keep them in the best possible condition, and that you re-package them in their original packaging wherever possible.
If you have changed your mind or ordered the incorrect item and want to return all or part of your order please contact us within 14 days of receiving your order.
If you are returning your order because you no longer want the item(s) or ordered an incorrect item then your order must be unused, unwashed and in the original packaging. If your item/s are not in this condition, a restocking fee will be charged. Return shipping will also be the buyers responsibility.